PAYMENT / SHIPPING / RETURNS
All prices represented in this shop are in Australian Dollars (AUD).
Transactions are processed through PayPal and Stripe Payment. You can use credit cards and debit cards through PayPal with out having a PayPal account. Once you have filled your cart and wish to checkout you will be directed to PayPal to pay for your order. PayPal will send you an invoice for your payment via email. Please retain this invoice as your receipt.
Please be sure that your Paypal address is correct. Thanks!
** Shipping costs will depend on an items weight and size. Refer to each items listing details for shipping charges.
Orders are shipped 2-3 business days after receipt of payment.
Any orders recieved after 12pm Friday (Brisbane, Australia time) will be shipped out the following week.
** AUSTRALIAN ORDERS **
Items are shipped via Regular Australia Post. Allow up to 7 business days for delivery. Shipping to Tasmania will take a little longer.
** INTERNATIONAL ORDERS **
Items are shipped via Regular Air Mail. Delivery will take an AVERAGE of 21 days.
** If you would like your order sent with registration (tracking) send me a message BEFORE you make your payment. Registered shipments will cost a little extra, though speed of delivery will not be affected.
** Please inquire regarding express delivery.
FEE'S & CHARGES
All customs, duties and tax charges are the responsibility of the buyer.
REFUNDS AND EXCHANGES
Refunds are only given to faulty items.
No refunds for change of mind.
If you seek a refund you must email me within 7 days of receipt of your purchase. The jewellery is to be returned to me in its original packaging all tags / labels attached. You are responsible for shipping charges on returned items.
When I have received the jewellery back I will refund in whole your purchase payment- that is the cost of the item plus your original shipping cost. Please consider these policies before making a purchase.
Additional Policies and FAQs
My jewellery is crafted using base metals, mostly brass though it can be copper, steel, or mixed metal alloy.
The base metal is either plated, oxidized or raw.
My strong suggestion is to always store your jewellery in an air tight zip lock bag. The more exposure metals have to the air the faster they wear. If you are not wearing your jewellery always keep it stored. I certainly would not recommend displaying jewellery on racks or in open air. I stress this more with plated metals as they generally can't be cleaned regularly without affecting the plating.
Raw or oxidized brass can develop a greenish patina. This can easily be removed by wiping the area with a damp cloth.
Keep your jewellery away from chemicals and moisture/water as much as possible.
- THESE TERMS AND CONDITIONS MAY CHANGE AT ANY TIME WITHOUT NOTICE -